Wednesday, 20 February 2013

Interpersonal Conflict



For this post, describe in detail an interpersonal conflict situation, real or hypothetical. Describe the context of the conflict, the people involved, the main problem, and the possible causes. Try to identify the feelings and/or motivations of the people involved. Finally, while considering the main problem and your search for a solution, ask for feedback from your readers in the form of ONE question. Again, clarity and conciseness are important, as is completeness in your telling.
As you read your classmates' posts on the same topic, analyze each in light of your understanding of the EQ principles, and then provide feedback with appropriate insights and a possible solution. Again, the key here is for you to provide commentary that is based on what you have learned about effective interpersonal communication.

Hi all,

Well for this second post, I would like to start off with a little introduction of what it means to have an interpersonal conflict with someone else. Take for example, A and B are colleagues and A is chatting with B during lunch hour. The conversation was as follows:
A: Hey, do you think the manager from my department is slightly demanding?
B: I have not worked with the manager so I am not sure if he is demanding or were you just being unhappy over the current project that he passed to you?

In this case, interpersonal conflict may arise because B was too straightforward and such opinions may be undesired and not constructive. Henceforth, A may react defensively and potential unhappiness will occur between A and B.
Beyond that, if words of rumour are spread and the manager of A knows that A was commenting negatively on him, this will stir another round of conflict between A and his manager.

Another instance which gives rise to interpersonal conflict is when assumptions are made which result in ineffective communication. When assumptions are made and both parties are making second guesses on each other's intentions instead of clarifying, it will stir misunderstandings leading to unnecessary accusations and uninvited conflicts.

In conclusion, interpersonal conflicts can be avoided if one thinks carefully before sharing their opinions and also to consider other's party point of view before refuting or voicing out disagreements.

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